Softbank and Y!mobile's "Email Address Carrying Service" StartsEven if you switch to a low-cost SIM or LINEMO, your email address remains the same.Notes [January 2022 edition]

　Softbank and Y!mobile email address portability services will cancel Softbank or Y!mobile lines (including automatic cancellation by MNP) after December 20, 2021, or change the contract brand. provided to individual users who

　You can apply within 31 days from the cancellation (or brand change), and you will need the "SoftBank ID" that you used before the cancellation. If you do not know (or have forgotten) your SoftBank ID, please check the web form before canceling.

　Applications are made from the website "My SoftBank" for (former) subscribers. Please note that we do not accept over-the-counter or phone calls.

How do I use the email address I carried with me?

　How should I use the email address I brought with me? Since it differs depending on the transfer source mail service (address), we will introduce it separately.

For S! Mail/MMS

Send and receive emails with an email app that supports the "IMAP" protocol. For iPhones and iPads, the iOS/iPadOS standard "Mail" app, and for Android devices, the "Gmail" app supports the IMAP protocol.

　You can check the information necessary for sending and receiving in My SoftBank after signing up for the service. Check the website for specific setting methods.

E-mail (i)

[If you continue to use E-mail (i) on a device that has already been set up]

　If you subscribe to the service, you can use it as is without having to set it up again.

[When using on a new device]

　Emails are sent and received with an email app that supports the IMAP protocol. E-mail (i) is a service for iPhones, but this service can be sent and received on devices other than iPhones, such as Android devices.

　You can check the information necessary for sending and receiving in My SoftBank after signing up for the service. Check the website for specific setting methods.

Y!mobile Mail

[If you continue to use Y!mobile Mail on a device that has already been set up]

　If you subscribe to the service, you can use it as is without having to set it up again.

[When using on a new device]

　Emails are sent and received with an email app that supports the IMAP protocol. For Android devices, the "Y!mobile Mail App" is also available.

　You can check the information necessary for sending and receiving in My SoftBank after signing up for the service. Check the website for specific setting methods.

Is there anything I should be careful about when carrying an email address?

　The e-mail address portability service can be said to be "gospel" for users who were unable to switch to LINEMO or other carriers because they wanted to keep their e-mail addresses. On the other hand, there are several caveats as follows.

[Common to all services]

[When taking over an address other than Y!mobile mail]

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